R.A Potter Construction is an incredible company. I had wanted to do a kitchen- living room remodel, for some time, but put it off until I had water damage that forced the issue. I met with Richard, and knew right away that he was someone I could work with. He has an excellent demeanor, very down to earth and always professional. I have been a home owner for over 25 years, had done a previous remodel but without reservation, his service, professionalism and expertise as a contractor is unmatched. He is responsible, helped me stay within my budget, even when I wanted to stray, and was there every step of the way. He even showed up on weekends, to get the job done. He responded quickly to any concerns I had and always came when he said he would, on time, and delivers as promised. Most projects go way budget or takes more time then promised but Richard kept everything on schedule and finished the project as he said he would on time! By far the best customer service I have experienced, which is so rare, especially these days. His workers were all top notch and Richard oversaw everything. No detail was too small. He cares deeply about his work and his clients and is a gifted contractor. He has an excellent vision and even gave me design advice when I was wavering on some of the many decisions I had to make. It is so unusual to find such an amazing, talented, contractor with excellent customer service, workmanship, and who is so honest, with a lovely demeanor that makes what could be a very stressful situation ( btw I lived at home during the remodel) fun and made it as stress free as possible. R.A Potter is a rare find and Richard the owner is a rare gem. Highly recommend and would do it again in a heartbeat.